* @copyright Since 2007 PrestaShop SA and Contributors * @license https://opensource.org/licenses/OSL-3.0 Open Software License (OSL 3.0) */ class CustomerThreadCore extends ObjectModel { public $id; public $id_shop; public $id_lang; public $id_contact; public $id_customer; public $id_order; public $id_product; public $status; public $email; public $token; public $date_add; public $date_upd; /** * @see ObjectModel::$definition */ public static $definition = [ 'table' => 'customer_thread', 'primary' => 'id_customer_thread', 'fields' => [ 'id_lang' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', 'required' => true, ], 'id_contact' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', 'required' => true, ], 'id_shop' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', ], 'id_customer' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', ], 'id_order' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', ], 'id_product' => [ 'type' => self::TYPE_INT, 'validate' => 'isUnsignedId', ], 'email' => [ 'type' => self::TYPE_STRING, 'validate' => 'isEmail', 'size' => 255, ], 'token' => [ 'type' => self::TYPE_STRING, 'validate' => 'isGenericName', 'required' => true, ], 'status' => [ 'type' => self::TYPE_STRING, ], 'date_add' => [ 'type' => self::TYPE_DATE, 'validate' => 'isDate', ], 'date_upd' => [ 'type' => self::TYPE_DATE, 'validate' => 'isDate', ], ], ]; protected $webserviceParameters = [ 'fields' => [ 'id_lang' => [ 'xlink_resource' => 'languages', ], 'id_shop' => [ 'xlink_resource' => 'shops', ], 'id_customer' => [ 'xlink_resource' => 'customers', ], 'id_order' => [ 'xlink_resource' => 'orders', ], 'id_product' => [ 'xlink_resource' => 'products', ], ], 'associations' => [ 'customer_messages' => [ 'resource' => 'customer_message', 'id' => [ 'required' => true, ], ], ], ]; public function getWsCustomerMessages() { return Db::getInstance()->executeS(' SELECT `id_customer_message` id FROM `' . _DB_PREFIX_ . 'customer_message` WHERE `id_customer_thread` = ' . (int) $this->id); } public function delete() { if (!Validate::isUnsignedId($this->id)) { return false; } $return = true; $result = Db::getInstance()->executeS( ' SELECT `id_customer_message` FROM `' . _DB_PREFIX_ . 'customer_message` WHERE `id_customer_thread` = ' . (int) $this->id ); if (count($result)) { foreach ($result as $res) { $message = new CustomerMessage((int) $res['id_customer_message']); if (!Validate::isLoadedObject($message)) { $return = false; } else { $return = $return && $message->delete(); } } } return $return && parent::delete(); } public static function getCustomerMessages($id_customer, $read = null, $id_order = null) { $sql = 'SELECT * FROM ' . _DB_PREFIX_ . 'customer_thread ct LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm ON ct.id_customer_thread = cm.id_customer_thread WHERE id_customer = ' . (int) $id_customer; if ($read !== null) { $sql .= ' AND cm.`read` = ' . (int) $read; } if ($id_order !== null) { $sql .= ' AND ct.`id_order` = ' . (int) $id_order; } return Db::getInstance()->executeS($sql); } public static function getIdCustomerThreadByEmailAndIdOrder($email, $id_order) { return Db::getInstance()->getValue( ' SELECT cm.id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread cm WHERE cm.email = \'' . pSQL($email) . '\' AND cm.id_shop = ' . (int) Context::getContext()->shop->id . ' AND cm.id_order = ' . (int) $id_order ); } public static function getContacts() { return Db::getInstance()->executeS(' SELECT cl.*, COUNT(*) as total, ( SELECT id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread ct2 WHERE status = "open" AND ct.id_contact = ct2.id_contact ' . Shop::addSqlRestriction() . ' ORDER BY date_upd ASC LIMIT 1 ) as id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread ct LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) Context::getContext()->language->id . ') WHERE ct.status = "open" AND ct.id_contact IS NOT NULL AND cl.id_contact IS NOT NULL ' . Shop::addSqlRestriction() . ' GROUP BY ct.id_contact HAVING COUNT(*) > 0 '); } public static function getTotalCustomerThreads($where = null) { if (null === $where) { return (int) Db::getInstance()->getValue( ' SELECT COUNT(*) FROM ' . _DB_PREFIX_ . 'customer_thread WHERE 1 ' . Shop::addSqlRestriction() ); } else { return (int) Db::getInstance()->getValue( ' SELECT COUNT(*) FROM ' . _DB_PREFIX_ . 'customer_thread WHERE ' . $where . Shop::addSqlRestriction() ); } } public static function getMessageCustomerThreads($id_customer_thread) { return Db::getInstance()->executeS(' SELECT ct.*, cm.*, cl.name subject, CONCAT(e.firstname, \' \', e.lastname) employee_name, CONCAT(c.firstname, \' \', c.lastname) customer_name, c.firstname FROM ' . _DB_PREFIX_ . 'customer_thread ct LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm ON (ct.id_customer_thread = cm.id_customer_thread) LEFT JOIN ' . _DB_PREFIX_ . 'contact_lang cl ON (cl.id_contact = ct.id_contact AND cl.id_lang = ' . (int) Context::getContext()->language->id . ') LEFT JOIN ' . _DB_PREFIX_ . 'employee e ON e.id_employee = cm.id_employee LEFT JOIN ' . _DB_PREFIX_ . 'customer c ON (IFNULL(ct.id_customer, ct.email) = IFNULL(c.id_customer, c.email)) WHERE ct.id_customer_thread = ' . (int) $id_customer_thread . ' ORDER BY cm.date_add ASC '); } public static function getNextThread($id_customer_thread) { $context = Context::getContext(); return Db::getInstance()->getValue(' SELECT id_customer_thread FROM ' . _DB_PREFIX_ . 'customer_thread ct WHERE ct.status = "open" AND ct.date_upd = ( SELECT date_add FROM ' . _DB_PREFIX_ . 'customer_message WHERE (id_employee IS NULL OR id_employee = 0) AND id_customer_thread = ' . (int) $id_customer_thread . ' ORDER BY date_add DESC LIMIT 1 ) ' . ($context->cookie->{'customer_threadFilter_cl!id_contact'} ? 'AND ct.id_contact = ' . (int) $context->cookie->{'customer_threadFilter_cl!id_contact'} : '') . ' ' . ($context->cookie->{'customer_threadFilter_l!id_lang'} ? 'AND ct.id_lang = ' . (int) $context->cookie->{'customer_threadFilter_l!id_lang'} : '') . ' ORDER BY ct.date_upd ASC '); } public static function getCustomerMessagesOrder($id_customer, $id_order) { $sql = 'SELECT cm.*, c.`firstname` AS cfirstname, c.`lastname` AS clastname, e.`firstname` AS efirstname, e.`lastname` AS elastname FROM ' . _DB_PREFIX_ . 'customer_thread ct LEFT JOIN ' . _DB_PREFIX_ . 'customer_message cm ON ct.id_customer_thread = cm.id_customer_thread LEFT JOIN `' . _DB_PREFIX_ . 'customer` c ON ct.`id_customer` = c.`id_customer` LEFT OUTER JOIN `' . _DB_PREFIX_ . 'employee` e ON e.`id_employee` = cm.`id_employee` WHERE ct.id_customer = ' . (int) $id_customer . ' AND ct.`id_order` = ' . (int) $id_order . ' GROUP BY cm.id_customer_message ORDER BY cm.date_add DESC LIMIT 2'; return Db::getInstance()->executeS($sql); } }